Envelo (“we”, “us”, or “our”) is committed to protecting your privacy and ensuring the security of your data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services or visit our website at https://envelo.solutions.
We collect information that you provide directly to us, as well as data generated from your use of our services:
Personal Information:
Usage Data:
IoT Device Data:
We use the collected information for various purposes, including:
We process your data on the following bases:
We only collect data that is necessary for the specified purposes. We ensure the data we collect is relevant, adequate, and limited to what is needed for delivering our services or meeting legal obligations.
We may share your information with:
We may transfer your data to countries outside the UK and European Economic Area (EEA). When doing so, we ensure appropriate safeguards are in place, such as:
These mechanisms ensure your data receives the same level of protection as it would within the UK and EEA. We regularly review these safeguards to ensure your data is handled securely, regardless of where it’s processed.
Under applicable data protection laws, you have the following rights:
To exercise any of these rights, please get in touch with us using the information provided at the end of this policy. We aim to respond within one month, which aligns with legal requirements.
We use cookies and similar tracking technologies to enhance the browsing experience and analyse website traffic. You can manage your cookie preferences through browser settings or our cookie consent tool. For more information, please refer to our Cookie Policy.
We implement appropriate technical and organisational measures to protect your data against unauthorised access, alteration, disclosure, or destruction. These measures include:
In the event of a personal data breach, we will notify the relevant supervisory authority within 72 hours of becoming aware of the breach, where feasible. If the breach is likely to result in a high risk to your rights and freedoms, we will notify you without undue delay.
We retain your data only for as long as necessary to fulfil the purposes outlined in this Privacy Policy or to meet our legal obligations. Specific retention periods may vary depending on the type of data and services provided. For instance:
If you have any questions about our retention periods, please get in touch with us.
Our services are not intended for children under the age of 16. We do not knowingly collect personal data from children. If you believe we have inadvertently collected data from a child, please get in touch with us to have it removed.
Our services do not currently involve automated decision-making with legal or similarly significant effects on you. Automated decision-making refers to decisions made by automated means (e.g., algorithms) without human intervention. Should this change, we will update this policy and provide further information on how your rights apply.
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last updated” date.
If you have any questions about this Privacy Policy or our data practices, please get in touch with us at:
Envelo
Email: privacy@envelo.solutions
Address: Spirit House, 8 High Street, West Molesey, England, KT8 2NA
You also have the right to lodge a complaint with the UK Information Commissioner’s Office (ICO) if you believe we have not handled your data in accordance with data protection laws.
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